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About Your Account

Q. I forgot my user ID.

A. Please fill out this form and submit it.

Q. I forgot my password.

A. Tap "Forgot your password?" on the app login screen, or reset it from here. A password reset link will be sent to the email address you registered with your profile.

note

If you did not register an email address, please contact the WheeLog! office.

Q. What kinds of titles are there?

A. There are 7 titles. Titles rank up based on your gem stage. You can check your gem stage by tapping the gem icon on your profile picture.

Title list:

  1. Rookie WheeLogger
  2. Budding WheeLogger
  3. Rising WheeLogger
  4. Full-fledged WheeLogger
  5. Skilled WheeLogger
  6. Legendary WheeLogger
  7. Hall of Fame WheeLogger

Q. How do I level up?

A. Your level goes up when you post on the app. Gaining 10 points increases your level by 1. Points vary by post type.

Post TypePoints Earned
Comment / Spot comment1 point
Spot2 points
TrackLog3 points
Spot update4 points
Spot request response5 points